What Can We Do For You?
At Gleason Avery, we're here to help. Everything we do revolves
around you - our customer.
We pride ourselves on maintaining the highest level of quality
and customer service.
If you have any questions or concerns, please don't hesitate to
contact us. You can call, fax or email us by using the
information found on our
Contact Us page. We have also
provided a convenient "fill in the blank" inquiry form there for
Where You Live Makes a Difference
In order to provide the best possible customer service, we only
accept orders from customers in the USA (including Alaska,
Hawaii, APO and FPO addresses) and Canada.
Changing or Canceling an Order
After you have placed your order, If you need to make any
changes to it (or cancel it entirely), please email or fax us
immediately. You may also use the contact form on our
Us page. Please let us
know right away. We will make every effort to comply with your
Please note that your order may begin processing immediately
after you place your order, and in extremely rare instances, it
may not be possible to change items on existing orders,
particularly if the order has already been shipped. This is
particularly true if you do not notify us until the next
business day or or sometime thereafter. If you do notify us the
same day as you place the order, we can almost always catch it
and make the necessary changes or cancellations before your
order is packed and shipped.
If Your Order Has Already Shipped, you will need to
return the merchandise. Please contact us for an RMA number
along with instructions on what to do.
Customers are responsible for return shipping charges.