Sales and Customer Service

Gleason-Avery is proud to offer a highly accessible Sales and Customer Service team, always ready to take your call. Everything we do revolves around you – our customer, and we pride ourselves on maintaining the highest level of quality and customer service. We are here to help  – call our Sales and Customer Service Department at (315) 253-7396 or Email:

Frequently Asked Questions

Search our list of most common questions, do you need to know delivery times, or return information? You will find it here.

Our goal, quite simply, is to meet or exceed our customers’ expectations… every day.

"Working with Gleason-Avery is always a seamless process. Their staff are very knowledgeable and understand our needs. Their on-time delivery is top-class - they always have our material in stock, ready to ship when we need it, with no long lead times."
For over 12 years, we've been crafting top-of-the-line BBQ grills. Throughout that journey, Gleason-Avery has been an invaluable partner. They've consistently delivered on quality, providing exceptional motors for our new designs and existing setups. Their unwavering commitment to excellence has played a vital role in the reliability and performance of our grills.
We've been loyal customers of Gleason-Avery for 30 years, and I can't say enough about the exceptional quality and service they provide. The products Gleason-Avery offers are truly top-notch, with each item exceeding our expectations in terms of performance and durability. Whenever we've had an issue, we've found their solutions invaluable.
Through my 15+ years of working with Gleason-Avery, our company has established a great partnership with Gleason-Avery, and they are a valuable vendor for our business. Their attention to detail, communication, and quality of product has been outstanding. As our business fluctuates, I do not doubt that Gleason-Avery won't miss a beat and will be a valuable partner on this journey.